Tools/CX & Support/SurveySensum

SurveySensum

CX & Support0 customers

Customer feedback and satisfaction survey platform.

Overview

SurveySensum’s AI Text Analytics Software helps you analyze 10,000+ open-ended responses in minutes. Powered by machine learning, it detects sentiment, themes, and recurring issues from chats, reviews, emails, and calls — with up to 99% accuracy. No manual tagging required. Easily customize and train the AI with your own tags. Ideal for CX, product, and marketing teams running NPS, CSAT, or VOC programs.

Predictive Analytics

Screenshots

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Interested in SurveySensum?

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