Reamaze
CX & Support4,006 customers
Customer support and live chat platform built for eCommerce with Shopify integration.
Overview
Combines email, social and mobile conversations seamlessly so customers can reach you however they want. Integrates directly with Shopify for instant order data access and enables editing orders, processing refunds, and updating customer/order data within support conversations.
AI ChatbotsOn-Site MessagingCustomer ServiceLive ChatHelp Desk
Key Highlights
✓Unified multi-channel support (email, social, mobile)
✓Native Shopify integration with order management
✓Workflow automation capabilities
✓Live visitor monitoring
✓Team collaboration tools with role customization
Screenshots
Pricing
Basic plan starts at $29/month with unlimited email inboxes, workflow automation, and live visitor views, with advanced reporting and in-chat video calls in higher tiers.
Basic
$29/month
- Unlimited Email Inboxes
- Live Chat
- Social Media Channels
- Public/Internal FAQ
- Workflow Automation (Macros)
- Response Templates
Pro
Not specified
- All Basic features
- Manage Multiple Brands in One Account
- Live View of Site Visitors
- Advanced Reporting
- SMS and Voice Channels
- Custom Hosted Domain
Enterprise
Not specified
- All Pro features
- Peek (Live Screensharing)
- Departments (Staff Groups)
- Staff Performance Reporting
- Staff Shifts and Vacation Days
- Customizable Staff Roles
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Interested in Reamaze?
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