From signup to
qualified meeting in 48 hours.
Whether you sell tools or choose them, here's exactly what happens — step by step, with nothing left out.
Create your account and describe your ideal customer
"Director of CX at a $5M–$25M beauty brand running Gorgias who’s evaluating alternatives." The more specific you are, the better the match. Most vendors complete this in under five minutes.
Our engine finds brands who match — precisely
We don’t match on job titles alone. Our system cross-references company revenue, current tech stack, stack gaps where your product fits, role seniority, and category interest. You review the matches before anything gets scheduled.
The meeting happens — and they arrive prepared
Scheduling, confirmations, and reminders are all handled. Both sides receive a brief 24 hours before the call. The brand already knows what your product does, why they were matched, and what to evaluate. No "so tell me about your company."
You see exactly what happened — and what to do next
After every meeting, brands leave structured feedback: what resonated, what didn’t, competitive context, and likelihood to evaluate further. You get a quality score, conversion tracking, and pipeline attribution you can hand directly to your VP of Sales.
What makes the matching work.
Every meeting is high-quality because we don't leave matching to chance. Here's what's running under the hood.
Multi-factor ICP scoring
We score vendor ICPs against brand company data across revenue, vertical, team size, and growth stage. A "match" on DTCXperts means alignment on four or more dimensions — not just a job title and an industry.
Tech stack gap analysis
We analyze the brand’s current tools and identify gaps where the vendor’s product fits. This means meetings happen with prospects who actually need what you sell — not people who already bought your competitor last quarter.
Brand engagement scoring
Every brand is scored on attendance, feedback quality, and engagement history. Vendors only meet brands with a track record of showing up prepared and giving substantive evaluations.
Category and use-case filtering
Brands choose which software categories they want to evaluate. A CX leader evaluating helpdesk alternatives won’t be matched with a payments vendor — unless they explicitly opt in to that category.
Whether you sell tools or choose them,
the next step takes 5 minutes.
Vendors: describe your ICP and get your first match within 48 hours. Brands: fill out a 2-minute application and start earning this week.