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Tools/CX & Support/Richpanel
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Richpanel

CX & Support2,355 customers

Self-Service Portal & Help Desk. Automate repetitive queries so agents can focus on complex cases.

Overview

Automate Ecommerce Support With Self-Service Experiences: Richpanel helps ecommerce brands automate customer support through powerful self-service portals and an integrated help desk. Resolve Common Issues in Real Time: With Richpanel's self-service portal, customers can find answers to common questions—order status, returns, refunds, account issues. Unified Help Desk for Support Teams: Richpanel consolidates customer conversations and data into a single workspace for support agents.

Shopping ConciergeAI ChatbotsOn-Site MessagingCustomer ServiceLive ChatHelp Desk

Key Highlights

✓Real-time automation eliminates friction and speeds resolution
✓24/7 customer availability
✓Reduces support agent workload
✓Consolidates channels and customer data
✓Scales with brand growth

Screenshots

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Pricing

Richpanel’s Base plan starts at $9/month, including email, chat, and social channels, with the Pro plan at $60/month adding automations and macros for up to 3 users.

Pro
$79/mo
  • Sidekick AI
  • Live Chat
  • Customer Profile
  • Automation Rules
  • Conversations Reports
  • Integrations
Pro Max
$109/mo
  • Sidekick AI
  • Social Media Moderator AI
  • Live Chat
  • Customer Profile
  • Automation Rules
  • Conversations Reports
Enterprise
Custom
  • Sidekick AI
  • Social Media Moderator AI
  • Live Chat
  • Customer Profile
  • Automation Rules
  • Conversations Reports

FAQs

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Interested in Richpanel?

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