Tools/CX & Support/Superfans.io
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Superfans.io

CX & Support18 customers

Mobile apps for VIP access, exclusive content, and loyalty perks.

Overview

Superfans.io creates mobile commerce solutions where your best customers deserve more than just an average experience. The platform targets loyalty through exclusive app-based experiences rather than treating apps as additional storefronts. The service enables brands to design app-only experiences for highest-value customers, including app-exclusive and early-access launches, VIP and Superfan cohorts, gated drops, limited inventory, and private access. Superfans integrates deeply with Shopify and your existing stack, making it easy to measure retention impact beyond just installs and sessions.

eCommerceCustomer ExperiencePersonalizationLoyaltyMembership ManagementStore ExperienceOmnichannelSocial CommerceCustomer Retention AnalyticsZero-Party Data CollectionPost PurchasePush NotificationAudience InsightsCohort AnalysisProduct Recommendation EnginesUGCMultiple AppsMultilingualSubscription ManagementCrossell / UpsellLTV AnalysisDashboard Analytics

Key Highlights

No success fees; gated features eliminated
Unlimited scale with single plan structure
VIP access and dynamic personalization
App-exclusive drops and early launches
Loyalty perks designed for retention
Deep tech stack integration capabilities
Controlled, personal, unforgettable experiences
4.9-star rating (889 reviews)

Screenshots

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Pricing

One simple, transparent pricing model: a single flat-fee plan with unlimited features, unlimited usage, and no success fees.

Basic
Not specified (flat fee)
  • Fully branded mobile app
  • Unlimited Blocks
  • Unlimited Push Notifications
  • Unlimited Landing Pages
  • Unlimited Integrations
  • App exclusive drops
  • App exclusive discounts
  • App exclusive shipping
  • App promo widgets
  • Gift with purchase
  • Price Lock Guarantee
  • Dedicated Design Manager
  • Priority Support
  • Strategic Account Manager
  • Dedicated Slack Channel

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