Tools/CX & Support/Chatra

Chatra

CX & Support5 customers

Live chat and chatbot platform for eCommerce customer engagement.

Overview

Chatra adds live chat functionality to your Shopify store, enabling real-time communication with your customers. Provide instant support, answer questions, and assist customers throughout their shopping journey to enhance their experience. Improve customer satisfaction and boost conversions with Chatra's user-friendly live chat tools.

Help Desk

Key Highlights

✓Real-time customer communication

✓Instant support provision

✓Multi-channel messaging (Instagram, Facebook, live chat)

✓Visitor information tracking

✓Customizable operating hours

✓Agent group management

✓Chat analytics and reporting

Screenshots

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Pricing

Tiered plans starting from a free tier up to professional levels.

Basic

Free

Up to 20 conversations/month
Live chat
Offline contact form bot
Most features included

Essential

Not specified

Live chat
Chatbots
Instagram DM
Facebook Chat
Realtime visitor list
Visitor info

Professional

Not specified

All Essential features
Chat ratings & reports
Data export
Operating hours
Agent groups
Integrations

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Interested in Chatra?

Let us help you evaluate if Chatrais the right fit for your brand. Talk to an operator who's used it firsthand.