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Brandwise

CX & Support16 customers

Shows all brand comments and messages in one place with AI moderation.

Overview

Brandwise shows all of your brand's comments and messages in one place. Our AI helps you moderate negative comments in real-time and automatically generate accurate replies - saving your team time and boosting your ROAS. Automated Moderation: Brandwise hides harmful or spam comments from ads and posts in real-time, ensuring potential customers only see positive content. AI Response Generation: The platform generates accurate, timely replies based on pre-uploaded brand information, helping brands engage faster. Productivity Enhancement: Brandwise's unified interface centralizes conversations, improving team productivity and prioritizing urgent interactions efficiently.

Customer Experience

Key Highlights

AI-powered moderation detects and hides negative/spam comments automatically
Sentiment analysis predicts comment tone to flag problematic content
Auto-generates brand-aligned replies based on uploaded information
Consolidates social media conversations in unified dashboard
Integrates with Meta platforms for ad comment management
Reduces manual moderation workload for CX teams
Protects brand reputation across social channels

Pricing

Brandwise's Start plan at $39/month offers an AI-powered inbox and weekly AI insights reports, while the Enterprise plan adds custom pricing for unlimited social media pages.

Basic
$39/month
  • Connect up to 3 Social Media Pages
  • AI Moderation: 5,000 Comments Monthly
  • AI-Generated Replies: 250 Generations Monthly
  • AI-Powered Inbox
  • Comment Translation
  • Weekly AI Insights Report
Standard
Not specified
  • Unlimited Social Media Pages
  • AI Moderation: 10,000 Comments Monthly
  • AI-Generated Replies: 500 Generations Monthly
  • AI-Powered Inbox
  • Comment Translation
  • Weekly AI Insights Report
Enterprise
Custom Pricing
  • Unlimited Social Media Pages
  • Unlimited AI Moderation
  • Advanced AI-Generated Replies
  • AI-Powered Inbox
  • Comment Translation
  • Weekly AI Insights Report

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