Tools/Post-Purchase/Redo

Redo

Post-Purchase6 customers

Free returns-management and post-purchase platform.

Overview

Redo is a free returns-management and post-purchase platform for ecommerce brands that helps you increase conversions, keep customers, and expand LTV. The platform offers consumers peace of mind through free return coverage on behalf of stores. Customers can purchase low-cost insurance for orders, increasing conversion rates and purchase frequency. The platform encourages two-click swaps for exchanges or store credit instead of refunds, retaining revenue previously lost. Redo reports a historical 55-90% attachment rate for shipping-coverage revenue. Unlike competitors, Redo consolidates returns, exchanges, and warranty claims into one platform customized around business operations.

Return ManagementCustomer Experience

Key Highlights

✓Free platform with no contracts

✓Handles all post-purchase operations centrally

✓Supports automated return decisions

✓Includes AI-generated customer responses

✓Mobile app for customer support integration

✓A/B testing capabilities for Shopify widgets

Screenshots

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Pricing

Free returns-management and post-purchase platform.

Basic

Free

Reporting & Analytics
Automated Return Decisions
Premium Branded Customer Portal
AI Generated Responses
A/B Testing on Shopify Widgets
Mobile App for Support Chat

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Interested in Redo?

Let us help you evaluate if Redois the right fit for your brand. Talk to an operator who's used it firsthand.