Overview
Route operates as a post-purchase customer experience platform engineered to boost revenue, maintain customer loyalty, reduce operational expenses, and consolidate technology infrastructure. The platform enables shipping protection alongside rapid order resolutions, branded order monitoring, customer-matched remarketing capabilities, and environmentally responsible shipping alternatives.
Product InsuranceShipping InsuranceOrder Management
Key Highlights
✓Whiteglove Onboarding support
✓Verified and Trusted Tool
✓4.1 star rating (413 reviews)
✓Trusted by 114 brands across apparel, beauty, food, and lifestyle sectors
Screenshots
Pricing
Route provides a tiered approach with a complimentary Basic plan featuring package protection and tracking, while the Pro plan at $349/month includes automated claim management and shipping insurance.
Basic
$0
- Damaged Packages
- 24/7 Claims Resolution
- Protected Orders
- Push Notifications
- Integrations (Shopify, BigCommerce, Magento etc.)
- Self-Service Help Center
Pro (Best option)
$349/month
- Damaged Packages
- 24/7 Claims Resolution
- Advanced Package Tracking
- Carbon Neutral Shipping on All Orders
- Route Consumer App Tracking
- Route Implementation Specialist
Enterprise
Custom
- Damaged Packages
- 24/7 Claims Resolution
- Advanced Customization
- Enterprise SLAs
- Klaviyo Integration
- Post Purchase Upsells
FAQs
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