Tools/Email, SMS & Retention/Braze
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Braze

Customer engagement platform with cross-channel messaging and automation.

Overview

Braze is a powerful customer engagement platform that helps brands create meaningful and personalized experiences across various channels, including email, SMS, mobile apps, web, and more. Braze enables brands to manage real-time messaging and journey orchestration while leveraging first-party data to deliver personalized, impactful interactions at scale. From growing engagement to increasing conversions and driving retention, Braze empowers brands of all sizes to enhance their customer relationships through data-driven insights, cross-channel marketing, and seamless journey orchestration. With Braze, brands can unlock the power of their proprietary data by integrating it from various sources, including data warehouses, CDPs, and other digital platforms. This allows brands to build unified customer profiles and segment audiences with ease. Braze enables brands to meet their customers where they are by consolidating messaging across all channels. Braze's Canvas Flow simplifies journey orchestration with an intuitive, drag-and-drop interface. BrazeAI™ enhances the platform's capabilities by leveraging machine learning and AI to optimize customer engagement strategies. Braze provides in-depth reporting and analytics tools that allow brands to measure the success of their campaigns and customer journeys.

CRMOmnichannel

Key Highlights

First-Party Data Activation
Cross-Channel Messaging
Journey Orchestration
BrazeAI™ for ML-powered optimization
Comprehensive Reporting and Analytics
Real-time Message Delivery
Sub-second latency at scale

Pricing

Braze does not publicly share their pricing information and requires you to book a demo to learn more, though a free trial is available.

Basic
Custom pricing
  • Braze Data Platform
  • Reporting and Analytics
  • Journey Orchestration
  • Cross-Channel Messaging
  • Real Time Execution
  • Testing and Experimentation

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Interested in Braze?

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